This Privacy Statement informs you about the types of information
City of Davenport gathers online when you visit cityofdavenportiowa.com
or any of our associated web sites, how we may use that information,
whether we disclose it to anyone,
and your choices regarding our use of, and your ability to correct,
that information.
This Privacy Statement may change from time to
time, so please check back periodically. This Statement explains the
following regarding the treatment of data collected
on our Site(s):
1. Sites Covered by This Statement
This Privacy Statement covers the collection and use of data on the
cityofdavenportiowa.com website and any affiliated sites managed by City
of Davenport.
2. What Information We Collect
The information collected on our Site(s) generally falls into the
following two categories: Personally Identifiable Information and
Non-Personally Identifiable Information.
Personally Identifiable Information: This refers to
information that lets us know the specifics of who you are. The
Personally Identifiable Information we collect when you use our Site(s)
may include:
- your name,
- mailing address(es),
- phone number(s),
- e-mail address(es),
- credit card number and expiration date,
- identification numbers,
- login names and passwords,
- public postings,
- employer, and
- job title.
We request Personally Identifiable Information when you:
- request a service,
- participate in certain promotional activities,
- fill out surveys, and
- correspond with us.
We also collect Personally Identifiable Information when you ask
that we send information directly to other people; in these cases, we
will collect the information you submit about the recipient.
Non-Personally Identifiable Information: This refers to
information that does not by itself identify a specific individual. The
non-personally identifiable data we collect when you visit our Site(s)
may include the Uniform Resource Locator
(URL1) of the pages you visit on our Site(s) and our Internet Protocol
(IP2) address. This Statement also contains More Info about how we use
cookies and other technology to collect this data.
We do not connect the Personally Identifiable Information and Non-Personally Identifiable Information we collect on our Site(s).
3. Why we collect your information
Our primary goals in collecting information are:
- to provide constituents with superior service, and
- to provide all visitors a smooth, efficient, and personalized experience while using our Site.
We use your Personally Identifiable information to process your
request or provide the requested information. We use Non-Personally
Identifiable Information on an aggregated basis to help us understand
how visitors use our Site(s) and to measure interest
in the various pages. We use this information to improve the content of
our Site(s) and to make our Site(s) easier to use.
4. How We Use Your Information
We gather and use information in a number of ways, including the following:
Surfing: We collect certain Non-Personally Identifiable
Information when you visit our Site. We collect this information to help
run our Site(s) more efficiently, to gather broad demographic
information and to monitor the level of activity
on our Site(s). Learn more about how we use cookies and other
technology to collect this information.
Online Services: We collect Personally Identifiable
Information when you request services online, for example property tax
payments. We collect this information to process your request, to obtain
payment when applicable, and to communicate
with you about the status of your request.
Online surveys: We collect Personally Identifiable
Information from customers who volunteer to complete surveys. We use
this information to improve our services.
Newsletters and e-mails: We collect Personally Identifiable
Information when you ask to receive newsletters, e-mails, and other
information. We use this information to provide you the information you
request.
Contact information: If you contact us, we may keep a record
of your correspondence or comments, including Personally Identifiable
Information, in a file specific to you. We use this information to help
us provide better service in the event
you contact us again.
5. Sharing your information
City of Davenport will not rent, sell or give away any Personally
Identifiable Information entered into the website to third parties for
marketing or mailing list purposes. However, Your Personally
Identifiable Information may be shared as required: for a third party
to process the request, and otherwise by law.
Third Party Processing: cityofdavenportiowa.com will send Personally Identifiable Information about you to other companies, agencies, or people when:
- We need to share your information to provide the product or
service you have requested. For example, we might use a third party
billing company, and we send information for billing purposes only; and
- We need to send the information to companies who work on behalf
of cityofdavenportiowa.com to provide a product or service to you.
Unless we tell you differently, these companies do not have any right to
use the personally identifiable information we provide
to them beyond what is necessary to assist us.
Otherwise by Law: cityofdavenportiowa.com will send
Personally Identifiable Information about you as required to do so by
law, subpoena, court order or legal process.
6. Accessing and Changing Your Information
cityofdavenportiowa.com seeks to ensure that your information and
preferences are accurate and complete. If you have registered at
cityofdavenportiowa.com, you may access and change your information by
visiting the site where it was submitted. All e-mail communications from
us, such as newsletters, tell you how to stop receiving them. Please
follow these instructions if you no longer wish to receive the e-mail
messages.
7. Use of Cookies On This Site
A "cookie" is a small data file transferred by a website to your
computer's hard drive. You are sent cookies when you surf
cityofdavenportiowa.com, make on-line payments, respond to online
surveys, or request information. Accepting cityofdavenportiowa.com
cookies does not
give us access to your Personally Identifiable Information, but we can
use the cookies to identify your computer. The aggregate information
collected permits us to analyze traffic patterns on our Site(s). This
can enable us over time to provide you with
a better experience on our Site(s) by improving the content and making
it easier to use.
Most browsers automatically accept cookies, but you can usually
refuse cookies, or selectively accept certain cookies, by adjusting the
preferences in your browser. If you turn off cookies, though, there may
be some features of our Site(s) that will
not be available to you and some Web pages may not display properly.
You can find information on popular browsers and how you can adjust them
to control cookies at the following Web site:
AboutCookies.org: http://www.aboutcookies.org/Default.aspx?page=1
8. Protecting Your Information
City of Davenport acknowledges your trust and is committed to
protecting the information you provide us. To prevent unauthorized
access, maintain accuracy, and ensure proper use of information, we have
employed physical, electronic,
and managerial processes to safeguard and secure the information we
collect online.
When you complete on-line transactions on our Site, we use Secure
Sockets Layer ("SSL") encryption technology to safeguard your sensitive
information while it is being sent to us. The SSL encryption is designed
to make the information unreadable by
anyone but us. This security measure is working when you see either the
symbol of an unbroken key or closed lock (depending on your browser) on
the bottom of your browser window.
9. Links to Other Web Sites
Parts of our Site(s) contain links to third-party websites for your
convenience and information. If you use these links, you will leave the
cityofdavenportiowa.com website. When you access a
non-cityofdavenportiowa.com website, please understand that we do not
control the content and are not responsible for the privacy practices of
that site. We suggest that you carefully review the privacy policies of
each site you visit. This Privacy Statement does
not cover the information practices of those websites linked to our
Site. These other sites may send their own cookies to users, collect
data, or solicit personal information.
10. Children's Privacy Protection
City of Davenport believes that protecting children's privacy online
is extremely important. City of Davenport respects national and
international laws, including the Children's On-line Privacy Protection
Act ("COPPA"), which applies
in the United States. cityofdavenportiowa.com is not directed to
children under 13, and does not knowingly collect personal information
from children.
11. Changes to This Statement
If there are changes or additions to the terms of this Privacy
Statement, we will post those changes on our web site so that you will
always know what information we collect online, how we use it, and what
choices you have. Please be sure to check
this page before proceeding to use our Site. Regardless of any changes
we make to our Privacy Statement, we will always use your Personally
Identifiable Information in accordance with the version of the Statement
in place at the time you provided your
information, unless you give your express consent for us to do
otherwise.
12. Contact Us
If you have any questions or concerns about the City of Davenport's
use of your information or about this Privacy Statement, please send an
e-mail to [email protected].