Skip To Content

Menu

COVID-19 Response

COVID-19 Response Banner
The City of Davenport is monitoring the COVID-19 (coronavirus) situation nationally and within the Quad-Cities. City staff is following Iowa Department of Public Health and Scott County Health Department guidance to protect its employees and the public. This page will be updated regularly as updates occur. 


Mayor Matson's formal covid-19 statemeNT


COVID-19 Update - May 20, 2020

Today, Governor Reynolds signed a new proclamation continuing the Public Health Disaster Emergency.  The proclamation permits movie theaters, zoos, aquariums, museums, and wedding reception venues to reopen with appropriate public health measures in place.

These changes are effective at 5 a.m. on Friday, May 22.

The full order can be read online at the Governor's website. This order continues restrictions on the following City amenities:

The Adler Theatre will remain closed.
The skate park will remain closed. 
Playgrounds will remain closed. 

On May 18 the City announced municipal pools and aquatic centers will not open for the 2020 season. Also, Davenport City Hall, Police Department and the River’s Edge continue to have limited public access.

The proclamation continues the other ongoing closures and public health measures, including the prohibition on social, community, recreational, leisure, and sporting gatherings and events of more than 10 people, until 11:59 p.m. on May 27, 2020.

Davenport City Council approved a temporary action at its May 13 meeting 13 allowing sidewalk dining to be allowed from 8 a.m. to 11:30 p.m. in the downtown area, Village of East Davenport and Hilltop Campus Village.
The move allows patrons who do not feel comfortable dining inside an alternative option to support local businesses. Businesses must apply for permission by visiting www.davenportiowa.com/outdoorseating

The Fairmount drive-up window reopened on Monday and will be staffed from 1 p.m. to 5 p.m., Monday through Friday. Curbside pickup at Main (321 Main St.) and Eastern (6000 Eastern Ave.) will begin Tuesday, May 26 with limited hours from 1 p.m. to 5 p.m. Monday through Friday for pick-ups only. Curbside pickup will be contactless.

Please check www.davenportlibrary.com for any changes or announcements.

Cancellations, Closures, & Updates
PARKS AND RECREATION

Our parks and trails remain open, please enjoy them responsibly! Conditions change quickly, so check back for updates.

PARK CLOSURES (Open ✔️ | Closed )

❌ Pools and Aquatic Centers

  • ❌Drinking Fountains
    ❌Park Restrooms
    ❌Playgrounds
    ❌Reservable Park Shelters

  • Meeting Spaces:
    Credit Island Lodge
    Duck Creek Lodge
    Roosevelt Community Center

  • Performing Arts Facilities:

    Nighswander Junior Theatre (Annie Wittenmyer Center)

     

  • Park Sites:
    ✔️Boat Ramps
    ✔️Dog Parks
    Duck Creek Stampe Lilac Gazebo
    Fejervary Park Nature Learning Center
    Vander Veer Conservatory
    Vander Veer Enabling Garden

  • Athletic Fields/Courts/Courses:

    Basketball Courts
    Davenport Soccer Complex
    ✔️Disc Golf (Credit Island, Eastern Ave, Slattery)
    ✔️Golf (Duck Creek, Emeis, Red Hawk)
    ✔️Pickleball/Tennis Courts
    Sand Volleyball Courts
    Skatepark
    Softball/Baseball Fields
    Spraygrounds
    The River's Edge

JUNIOR THEATRE

  • All Junior Theatre Summer Camps will be cancelled for Summer 2020.  This includes:
     
    Performing Arts Camp I : Local Legends (already cancelled)
    Performing Arts Camp II : Wonders of the World
    Dance Camp
    Performing Arts Camp III : Extreme EcoExplorers
    Mini Camp : Shifting Seasons
  • Other Junior Theatre Opportunities
     
    DJT’s Free Learning Channel – A free collection of theatre, dance, lessons, tours, performances, and more!  Access this anytime. 
     
    Virtual June 4-Week Session – Starting June 1-4, we have programs in theatre & dance for kids ages 3-18 years.  ZOOM in with us and have some fun! Average cost for four week class is only $25.  We are offering 50 classes, 8 topics are all new!!!
DAVENPORT PUBLIC LIBRARY

Fairmount Window open for pickup. 
Scheduled Curbside Pickup available at Main (321 Main) and Eastern (6000 Eastern Avenue) for limited hours beginning on Tuesday, May 26th from 1:00 pm – 5:00 pm. Curbside will be available Monday- Friday 1:00 pm – 5:00 pm for hold pick-ups only.

POLICE DEPARTMENT

  • Ride-a-longs: Suspended
  • Station Tours: Suspended
  • Police Officer Applicant Workshops (March 24 and April 2): Cancelled
GROUND TRANSPORTATION CENTER
The Ground Transportation Center (GTC), located at 300 W River Dr, will be closed to the public beginning at 5 P.M. Wednesday, March 18, due to CDC guidance on social distancing and COVID-19.
 
The buses will be staged on 2nd St instead of the GTC.  Temporary parking and route signage has been placed to accommodate rider pick-up and drop-off on 2nd St. This change is in effect until further notice.

Davenport CitiBus is temporarily suspending its Sunday bus service effective this Sunday, March 29th until further notice.  The suspension will continue until such time that concerns regarding the COVID-19 virus are minimized or eliminated.

Beginning Tuesday, April 7, CitiBus is limiting the maximum number of passengers on a bus to one person per row per side.  That is approximately 12 to 14 people on the bus at one time. If a bus passes you at a stop, it is because the maximum number of riders has been reached.  You will need to wait for the next bus in this case. Protective masks or face coverings are encouraged.

WASTE COMMISSION OF SCOTT COUNTY
Drop-off to household hazardous materials and electronic waste recovery programs is suspended until further notice

OTHER 
  • Mayor's Job Fair on April 16 postponed
  • Davenport U Citizen's Academy postponed
  • Housing Authority closed to walk-in traffic
  • Harrison Parking Ramp Downtown is free until further notice. Two-hour on-street parking continues to be enforced and parking in the Redstone and RiverCenter ramps is still paid
  • Solid Waste will begin at 6:30am on regular scheduled routes
Online Resources
GENERAL
Watch City Council and Committee of the Whole meetings online
Submit a FOIA Request
Get in contact with your elected official
Report Price-Gouging

PUBLIC WORKS

Building Permits and Inspections – Call before you come 563.326.7745.
Submit a Request for Public Works Service – By Calling 563.326.7923, M-F, 7am to 4:30pm (except holidays), Visiting our on-line request site, or Using the YourGov app available on GooglePlay and the App Store.
Pay a parking ticket
Special Pickup for Service – If you are taking advantage of a little time off and doing a little spring cleaning, don’t forget about our cost effective waste collection service.
ReCollect– Did you know there is a solid waste app to help with garbage collection reminders, holidays and more?
Solid Waste – There are a number of solid waste services you can sign-up for or change.
CitiBus

POLICE DEPARTMENT 

FOIA/Police Report Request
Crime Stoppers App
File an Online Police Report

PAYMENT OPTIONS (ANY CITY BILL)
Online Payments

Pay-by-phone at 844-DVNPRT1 or 844-386-7781
Drop boxes located outside of Public Works 1200 E 46th Street and City Hall 226 W 4th Street. *
FISERV payment centers located at all HyVee, Walmart and Davenport Check Cashers
*Please note if you would like to have a receipt mailed or emailed to you.

OTHER ONLINE RESOURCES: 

To apply for and see information about business licenses.
Landlord resources.
Purchase parking permits for ramps or universal passes for long-term on-street parking.
Beer, wine and liquor licenses, including renewing licenses.

For revenue-related questions, email -

Business Licenses - businesslicenses@davenportiowa.com
Liquor Licenses - liquor@davenportiowa.com    
General Revenue Questions - 563-326-7707 or revenue@davenportiowa.com
For legal appeals contact - 563-326-7735 or Amanda.wangler@davenportiowa.com
For general concerns, email contactus@davenportiowa.com
FAQ

What is Davenport doing to prepare for COVID-19? Davenport is part of an Emergency Operations Center led by Scott County Emergency Management and is following guidelines set through the Scott County and State of Iowa Health Departments. Mayor Mike Matson has signed an executive order following Centers for Disease Control guidelines limiting the size of social gatherings in City-owned facilities.

What is the latest on public meetings? The City is balancing the state’s public meeting law and public health guidelines put out by Gov. Kim Reynolds. Boards and commissions have been advised to postpone meetings for four weeks if they do not have any time-sensitive items to consider.

Where can I get information about COVID-19 for Iowa and Scott County? The Iowa Department of Public Health and Scott County Health Department websites are good sources of information about the virus and how to avoid it.

Is drinking water safe? Iowa American Water reports that its water treatment barriers protection filters and disinfects surface water supplies (from lakes, reservoirs and rivers) and disinfects water from underground wells using treatments that are effective in removing and/or inactivating viruses. Iowa American Water meets all current federal and state drinking water standards. The company placed a moratorium on discontinuing service shutoffs as well as restoring the service to previously shut-off customers.

What about youth sports? Davenport Parks and Recreation has postponed Spring Youth Sports. There will be no packet pick-up or practice until further notice.

Can I get a refund for park shelter, lodge or program refunds? Full refunds for park shelter or lodge rentals will be processed during the extended facility closure as either account credits or check refunds (estimated check processing is 60 days). Program Refunds will be processed for programs as either account credits or check refunds (estimated check processing is 60 days).

Is there City business that can be done online? Yes. You can apply for building permits, business licenses, file certain police reports, pay a bill, file an open records request and even watch City Council meetings live. A list of online resources is available at https://davenportiowa.com/government/covid_19_response/online_resources.

Davenport Police Safety and Security Reminders

In addition to washing hands thoroughly and practicing social distancing recommendations, below are a few reminders from the Davenport Police Department to keep you and your family safe while at home:

Avoid COVID-19 In-Person Scams:

Effective 04/7/2020 until 4/30/2020, BY ORDER OF THE GOVERNOR ALL UNSOLICITED DOOR –TO-DOOR SALES ARE PROHIBITED IN THE STATE OF IOWA.

While we have not had any reports of these in our area, please keep this information in mind. Be wary of anyone going door to door, especially those attempting to sell you COVID-19 test kits, medications, vaccinations, cures, and/or personal protection equipment.

COVID-19 Cybersecurity Tips:
  • Avoid clicking links and attachments in unsolicited emails even if they appear to be sent by someone you know or from a source you may be inclined to trust. By doing so, it could download a virus onto your computer or device.
  • Ignore online offers for vaccines, prevention, treatment or a cure for COVID-19.
  • Never provide personal or financial information to unsolicited emails or phone calls, and do not respond to email solicitations for this information. Always verify with a trusted individual or source prior to providing any information.
  • Research and verify the company you are purchasing products including personal protection equipment (masks, gloves etc.) from is legitimate.
  • Please visit www.davenportiowa.com/covid for up to date information about the City of Davenport’s response to COVID-19 and for official links to verified government resources.
  • You may also visit City of Davenport social media pages for additional tips, online services and information. All of the City’s Facebook Pages are verified pages. Verified Facebook Pages are denoted by a blue checkmark next to the page name
Home Security:
  • Please continue to keep vehicles locked when unattended; no matter how short of time you are away from your vehicle. Never leave keys or key fobs in your vehicle. 
  • Do not leave your garage door opener in your car when parked outside of your residence. Always keep your garage door shut. Also, lock the interior door leading from your garage to your house.
  • Make sure your doors are secured even when you are home.
  • If you have to leave your home, verify all windows and doors are secured. Give the impression there is someone home. If you have an alarm system, remember to set it.
  • Being home together as family provides a great opportunity to talk to your child(ren) about home safety and security topics such as: not opening the door to strangers and what to do in the event of an emergency.

 

Coronavirus Updates from Internet Providers
Iowa Business Recovery Assistance

Governor Reynolds announced the launch of a new Iowa Small Business Relief Program that will provide financial assistance to small businesses that have been economically impacted by the COVID-19 pandemic. Please visit Iowa Economic Development Website for Iowa Business Recovery Assistance for details. 

City Administrator COVID-19 Update to Council

Davenport City Administrator, Corri Spiegel, reported a COVID-19 update to City Council on Wednesday, March 25. Read the memorandum here 

COVID-19 Update for Quad Cities Businesses
We want our Davenport businesses to have access to the most pertinent and up to date information to protect the health of their workforce and operations. The Quad Cities Chamber of Commerce has created a one-stop business resource page to help business owners find the information they need to guide them through these uncertain times. Visit https://quadcitieschamber.com/news/blog/covid-19 to find regularly updated information related to the COVID-19 outbreak.
Board of Review Extension
Davenport Assessment Appeals Process
Due to the recent outbreak of the COVID-19 virus, a Declaration of Disaster was declared in Iowa which extends the period for filing a protest with the Board of Review (Iowa Code section 441.37). The filing dates are now: April 2 to June 5, 2020 and the Board of Review will remain in session until June 15, 2020.
 
Disaster petition form link.
UPDATE 4-21-2020 & UPDATE 4-23-2020
 
UPDATE 4-16-2020
UPDATE 4-14-2020


UPDATE 4-9-2020
UPDATE 4-7-2020

Beginning Wednesday, April 8th, Davenport municipal golf courses will be open for IOWA RESIDENTS ONLY. Davenport Parks and Recreation is continuing to observe the current COVID-19 health crisis and adhering to recommendations from public health authorities. As always, our primary concern is for the safety of our patrons and staff.  
Golf provides an excellent opportunity for exercise and social distancing, and we will continue to provide this amenity to our patrons with modifications as long as current rules are upheld.
 
Golf patrons must:
■  Practice social distancing (6 feet away)
■  Limit gathering in groups (less than 10 people)
■  Play and move on (leave after round is complete)
■  Avoid physical contact (refrain from touching one another)
■  Reside in the state of Iowa (no out-of-state residents)
 
Current precautionary measures in place:
■ Golfers are limited to single rider carts (unless playing with family member)
■ Each golf cart will be sprayed with disinfectant following round
■ Credit card sales only, with terminals located outside (no physical contact with cashiers)
■ Clubhouses are closed and locked
■ Restrooms are accessible from the outside only
■ Increased frequency of cleaning/disinfecting other high touch points such as countertops, credit card devices, door handles, etc.
■ Cups are filled with foam insert (no removal of flagstick)
■ Ball washers are empty to avoid any other touch points
 
Please call before arriving to the course: Emeis 563-326-7825 | Duck Creek 563-326-7824.
UPDATE 4-6-2020

Due to public health guidelines issued by Governor Reynold's office this morning, Davenport Public Library's Fairmount drive-up window will close tonight, Monday, April 6, at 5:30 p.m. until further notice. If you have questions, please call Davenport Public Library at 563-326-7832. 


Davenport CitiBus Transit is also making adjustments to bus capacity to line up with Governor Reynolds’ expansion of the State of Iowa’s COVID-19 restrictions on retailers, businesses, and industry.
 
Beginning Tuesday, April 7, CitiBus is limiting the maximum number of passengers on a bus to one person per row per side. That is approximately 12 to 14 people on the bus at one time.
 
It is not likely patrons will be impacted by this change, with riders only using transit to go to medical appointments, the grocery store, or pharmacy.  If a bus passes you at a stop, it is because the maximum number of riders has been reached. You will need to wait for the next bus in this case.

UPDATE 4-2-2020
UPDATE 3-31-2020
UPDATE 3-30-2020
In an effort to help slow the spread of COVID-19, The City of Davenport has closed the skatepark, playgrounds, pickle-ball courts, tennis courts, basketball hoops, baseball fields, volleyball courts and park shelters  to the public. The parks remain open. 


Due to the recent outbreak of the COVID-19 virus, a Declaration of Disaster was declared in Iowa which extends the period for filing a protest with the Board of Review (Iowa Code section 441.37). The filing dates are now: April 2 to June 5, 2020 and the Board of Review will remain in session until June 15, 2020. Disaster petition form link.
UPDATE 3-26-2020
UPDATE 3-24-2020
MAYOR'S MEDIA BRIEFING 03.24.2020
Mayor's 3-24-2020 briefing script
 
UPDATE 3-20-2020
UPDATE 3-19-2020

The City of Davenport will limit access to City Hall, Davenport Police Department, Davenport Public Works and RiverCenter and Adler Theatre starting at the end of business Thursday, March 19 to better protect employees and the public.

“It is important for the City to be accessible to our residents but also take precautions to protect everyone in our community,” Mayor Mike Matson said. “We continue to review the recommendations of our local, state and federal health officials in order to provide that balance.”

The City encourages the public to consider alternative ways of contacting City staff including utilizing email and phone. Residents who need to conduct business with the City are encouraged to do so online. Citizens that desire to come to City Hall, Public Works or the Police Department, will need to utilize phones that have been placed in the front vestibule to contact staff prior to gaining entrance.

Drop boxes for payments are located by the front doors at both City Hall and Public Works. The Office of Assisted Housing had closed to walk-in traffic earlier this week.

The City is also suspending all penalties associated with late payments until June 1, 2020. That includes not applying late fees to delinquent utility bills, sending delinquent utility bill assessments to Scott County, turning delinquent utility bills over to its collection agency and disconnecting water services for delinquent sewer bills. To see how best homeowners, builders and developers can navigate the plan approval, permitting and inspection process, go here.

UPDATE 3-18-2020

For a list of the City’s online resources, go here.

The Davenport City Council will follow state guidelines for gatherings so the public is encouraged to view tonight’s Committee of the Whole meeting online at www.davenportiowa.com/watchlive. The current guideline is for gatherings of 10 people or less.

Though some aldermen will attend the media remotely, with fewer alderman and limited staff, the capacity for the public is expected to be three people.

A viewing area will be available in the first floor lobby but will follow state guidelines for gatherings. Those wishing to make public comment will be permitted into the council chamber. Those wishing to comment on an agenda item can submit them to Mayor Mike Matson by emailing mike.matson@davenportiowa.com by 5 p.m. and he will try to enter them into the public record during the meeting. The email should include the commenting person’s name and address or ward.

Non-essential agenda items will be pushed to May as well as items that would require a more robust discussion, but the budget will move forward.

Davenport Police Department has suspended ride-a-longs and station tours until further notice. Police officer applicant workshops scheduled for March 24 and April 2 have been canceled.

The Ground Transportation Center, at 300 West River Drive, will close to the public at 5 p.m. today due to state guidelines for social distancing. Buses will stage on 2nd Street instead of the GTC.

 

UPDATE 3-17-2020
To get COVID-19 text updates related to City of Davenport facilities and programming, text COVID19 to 69310.

For downtown residents who are staying in, parking in the Harrison Street ramp is free until further notice. Two-hour on-street parking continues to be enforced and parking in the Redstone and RiverCenter ramps is still paid.

Quad-City Transit systems -- Davenport CitiBus, Rock Island County Metropolitan Mass Transit District (Metro) and Bettendorf transit are suspending fare collection on fixed route and paratransit buses until further notice. The elimination of paper tickets, transfers, and cash will eliminate additional contact between operators and passengers.

All Parks and Recreation programs are canceled or postponed through April 13. Parks’ indoor facilities are closed to the public through April 13.

Golf courses remain open but clubhouses are closed. Tee times will be taken at the starter window. Concessions are closed.

The Skybridge is closed until further notice.

The Office of Assisted Housing is closed to walk-ins. Staff is available by phone at (563) 326-7899.
UPDATE 3-16-2020
Davenport Mayor Mike Matson signed an executive order today limiting the size of gatherings in City-owned facilities based on Centers for Disease Control guidelines. Read the executive order here.

The White House guidelines recommends gatherings of 10 people or less.

The Davenport Public Library will close until further notice day today. The drive through window at the Fairmount Branch (3000 Fairmount St.) remains open for picking up held items. The window will be open from 9 a.m. to 5:30 p.m. Monday through Saturday.

Davenport Parks and Recreation closed all facilities except The River’s Edge and Roosevelt Community Center (following current recommended occupancy limits).

Boards and Commissions are being advised to postpone meetings for the next four weeks if they do not have any time sensitive items to consider. The City Council’s management update meeting Tuesday and Committee of the Whole on Wednesday will be held as scheduled. The management update meeting will be held in the City Council chambers for social distancing space considerations.

Residents can pay bills online or by phone at  844-DVNPRT1 or 844-386-7781. Drop boxes are located outside of Public Works, at 1200 E. 46th St. and City Hall, at 226 W. 4th St.
UPDATE 3-15-2020

Gov. Kim Reynolds announced the first case of community spread COVID-19 on Saturday bringing the total number of cases to 18. Health officials encourage social distancing. Here are the current recommendations for social distancing:

  • Keep at least six feet between you and others. For many adults, that is approximately an arm span
  • Avoid shaking hands or hugging as a social greeting Consider avoiding social gatherings/community events where you cannot maintain a six-foot space between you and others It is nearly impossible in large group settings to maintain recommended social distancing
  • As a result, Quad-City organizations are encouraged to postpone social gathering/community events of 250 people or more
  • Consider shopping at non-peak hours and take advantage of delivery or pick-up services with retailers
  • When going out to eat, consider going at a time when the restaurant won’t be busy or use carry-out and take your food home
  • Follow the visitor guidance of hospitals and nursing homes/assisted living centers
  • If you have traveled to an area where there is known community-spread, consider self-isolating for 14 days.
  • Stay at home if you are feeling sick
  • If you are an older adult, or have an underlying health condition, stay home as much as you can
  • There are no recommendations to cancel small family and social gatherings, but this could change
  • WASH YOUR HANDS and COVER YOUR COUGH!

 

UPDATE 3-14-2020
Mayor Mike Matson signed an executive order Saturday limiting the use of City-owned facilities for trade shows, fundraisers, entertainment and recreational events and other community events through March 31. The recommendation of local health officials, at least in the short term, is that social gatherings and community events of 250 people or more be postponed in order to flatten the curve related to the spread of COVID-19.

Read the executive order here.
UPDATE 3-13-2020
The City of Davenport Parks and Recreation Department is following the guidance provided by the Scott County Health Department and the Scott County EMA regarding the COVID-19 (Coronavirus) response in our community.

Davenport Parks facilities will remain open and will continue holding scheduled programs and events. Parks is actively monitoring the situation and will notify participants of any further actions.

Based on the Iowa Public Health Department recommendations for preventative action, all facility visitors and program participants are encouraged to practice good hygiene and to stay home and refrain from participation if they are ill.

Officials from the COVID-19 Coalition held a media briefing on March 13 to discuss a Quad-City area response to COVID-19. Read a media release from the COVID-19 Coalition here.